How we work
Understandable, traceable, in manageable steps.
Good digital solutions emerge when it is clear what they are needed for. That is why we start with your day-to-day work – not with the technology.
Process
From the first conversation to handover
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First conversation
You tell us what should work better. We ask questions, listen and say honestly whether and how we can help.
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Written assessment
You receive a proposal with scope, approach, timeframe and costs – clearly worded and before you commission anything.
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Delivery in stages
We work in manageable steps. You see interim results early, can try them out and give feedback.
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Testing and sign-off
We test with you before anything goes live – for shops and integrations first in a test environment.
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Handover and support
At the end we explain how everything works and document the essentials. Further support is possible but not mandatory.
For shops and integrations: sign-off before going live
Payments, orders and data synchronisation with a POS system go live only after they have been checked in a test environment and you have agreed.
Principles
What matters to us in our work
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Understandable, not complicated
We explain technology in words that make sense in your daily work – and ask when something is unclear.
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Transparent scope
Before you commission anything you know what is included, what is not, and what to expect.
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Start small
A first step that works reliably beats a big project that is never finished.
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Privacy-minded from the start
No trackers without consent, fonts hosted locally, and only the data that is really needed.
What we need from you
- A short description of what should improve – in your own words.
- A contact person who can answer questions and make decisions.
- Access to existing systems, where they are affected (e.g. domain, hosting, POS system).
- Some time for feedback on interim results.
What we deliberately do not do
- We do not promise Google rankings or specific revenue increases.
- We do not create artificial time pressure or “today only” discounts.
- We do not recommend tools you do not need – and we say when a simple solution is enough.
- We do not add tracking services without your decision and your visitors’ consent.
- We do not promise a POS integration before we have assessed it.
Tell us what should work better.
A short description is enough. We reply by email and suggest a time for a first conversation.
Or write directly by email: kontakt@aetherons.de